Think about the last time you bought a product or service online, that had a substantial positive impact on your work or life in some way. If you were spending a good chunk of change (and perhaps investing a good bit of your time) on that purchase, chances are you did some research first: reading online forums and reviews to see what others had to say about them, contacting them directly with questions and observing how quick and helpful (and polite) their response was, and maybe even buying a smaller product or service from them first - all to determine if you could trust this online business to deliver what they promise.
Read Terri's entire article The Secret to a Successful Online Business: It's All About Building Relationships
Terri Zwierzynski, our official Solo-Entrepreneur Expert
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