Why would you use an email or online survey when you could simply call your clients and customers and ask for their input?
Lots of reasons:
* standardization
* easy to get large numbers of responses
* easy to tabulate, analyze
* easy (and often fun) for your clients and customers
* inexpensive
* non-intrusive
* time-efficient (for you, and for your clients and customers)
Read Kathy's entire article Successful Surveys: 10 Tips for Better Results
Kathy Gulrich, our official Manhattan Apartments Expert
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